International Roaming

TATA DOCOMO 1 second pulseIf the Great Metallica song, "Where ever I may roam" describes you perfectly then you have landed at the right place. So next time when you are in Hong Kong and feel like bragging a bit to your friends, give them a call using TATA DOCOMO mobile.

Yeah! We are at your side!!!

Make and receive calls on your TATA DOCOMO while traveling and stay in touch with your friends.

How to apply for International roaming:

If you are a Post paid subscriber & wish to take international roaming on a fresh connection then just tick the same on Tariff Enrolment Form. Existing subscribers can simply fill the Roaming agreement form with a photo ID. Till 31st Sep, 09 there are no monthly charges for postpaid international roaming. With effect from 1st Oct 2009, monthly charges @ Rs 99 per month will be charged for the same. There is also a refundable security deposit of INR 3,000/- for International Roaming.

Following documents will be acceptable as Photo Id:

  • Passport Copy
  • Driving License
  • Pan Photo Id
  • Credit Card Copy

If you are a Prepaid customer and you wish to travel overseas, we offer a simple way to stay connected:

It's just a 2-step process:

Step 1 - Walk into our special outlet and ask for the SPECIAL SIM card required for International roaming. . 

Step 2 – Fill up a form, bring along your proof of address and identity and Pay INR 75.  Thereafter, relax and enjoy trip.

You will be able to talk to those who matter. When you come back, stay with the same SIM. No need to go and return it. And if you happen to fly out again in near future, just carry the phone along! The process once done, is done forever! Happy talking!

Remember: Our Prepaid Customers, as of now, can avail Full International Roaming facilities in the following 26 countries and 34 operators. The list of the same is given below:-

 

S.No

Country

Operator

1

Armenia

Armentel

2

Bahrain

MTC

3

Bangladesh

Waridtel

Banglalink

4

Belgium

Proximus

Base

Mobistar

5

Newzealand

COMM

6

Dubai

DU

7

Egypt

Etisalat

8

UAE

Etisalat

9

Guyana

Digicel

10

HongKong

CSL

Sunday-PCCW

11

Indonesia

Telkomsel

Hutchison

12

Kuwait

MTC

Wataniya

13

Macau

CTMGSM

14

Madagascar

Celtel

15

Mauritius

Emtel

16

Taiwan

Mobile

17

Israel

Partner

18

Portugal

Optimus

19

Kenya

Safaricom

20

Singapore

MobileOne

21

Srilanka

Mobitel

22

Switzerland

Swisscom

23

Tanzania

Vodacom

24

Thailand

AIS

25

Tunisia

Orascom

Tunisie

26

Turkey

Turkcel

 

Don't forget!

You will have to do minor setting on your phone before you start using the international roaming service on your TATA DOCOMO SIM.
To ensure that your International roaming is working you will have to go to your phone menu and look for Dive In Now services. Select it and you will get the following options in t he Dive In Now Main Menu:

English Menu
Hindi Menu,
International Roaming
mCheck/(mWallet)

You will have to select International roaming and then choose Roam 2 as an option in-order to start using the service. In some high end handsets the option of Dive in Now services (DSTK) will appear under the applications sub menu.

Have you checked?

Before you leave, check that your international roaming is active..

To call back home, you may wish to store ‘+91’ followed by your family and friends phone numbers in your phone book.

Do remember to switch off your mobile phone when you board the plane.

Choosing a network when abroad

Your phone should automatically select the local network with the best network after you switch it on, it may take a little longer for the network name to appear.

If no network name appears, go to the 'Settings' menu on your phone; choose 'Network Selection', and then 'Manual'. Choose the network you want from the list.

Making calls when you're abroad

Calling a number in the country you're visiting

Dial the full number, including area code, as you would at home.

Receiving calls when you're abroad

The same as when you're in the India - except you're charged when you receive calls.

Sending text messages

Works exactly the same as when you're in the India.

Getting help when you're abroad

If you encounter any difficulties while on International roaming you can call TATA DOCOMO Customer Care.

Calls will be charged at the regular international rate

Where all does international roaming work:

Select :


Are these tariffs subject to Change

The mentioned tariffs are indicative and subject to change without notice since visiting network charges change from time to time.
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